When it comes to electrical work, trust matters. You’re inviting tradespeople into your home or business, relying on their expertise for safety, compliance, and long‑term reliability. At Harkness Electrical, we don’t take that responsibility lightly — and that’s why we back every job with a comprehensive, customer‑first guarantee.
We’re confident you’ll be completely satisfied with the service we provide. In fact, we guarantee it.
We Stand Behind Everything We Do
At Harkness Electrical, our guarantees aren’t marketing buzzwords — they reflect how we operate every day. From how we communicate, to how we leave your property, to the quality and longevity of our workmanship, our guarantees are designed to give you complete peace of mind.
Here’s what you can expect when you engage Harkness Electrical.
Your Safety and Security Guarantee
Your home or workplace will always be left secure, tidy, and safe. We understand that electrical work can be disruptive, so our priority is to minimise inconvenience and ensure you can get on with your day without hassles or delays.
If you’re unhappy for any reason with the condition of your property after our work, we will put it right — guaranteed.
Your Communication Guarantee
Clear communication is key to a smooth project.
You’ll be kept informed of any problems, issues, or unforeseen circumstances that arise during the work. While some things don’t always go to plan, we are 100% committed to providing solutions, not excuses — and never silence.
You’ll always know what’s happening, why it’s happening, and what the next step is.
Your Convenient Owner‑Operator Guarantee
With Harkness Electrical, you get the best of both worlds.
We are large enough to be flexible and responsive, yet small enough to deliver the personal service of an owner‑operator business. All your electrical needs — from labour to hardware such as switches and fittings — are supplied by one trusted company.
That means fewer delays, less hassle, and one point of contact for all your electrical services.
Your Outstanding Administration Guarantee
We respect your time and your budget.
All quotations, costings, and invoices are delivered promptly and clearly, helping you stay in control financially. Our vehicles are GPS‑tracked, ensuring accurate invoicing, and any queries are handled quickly and professionally.
Our modern job‑management system also records your on‑site assets, allowing us to arrive prepared and avoid unnecessary return visits — saving you time and money.
Our 730‑Day Extended Maintenance Guarantee
This is one of the strongest guarantees in the industry.
Every job we complete is backed by a 730‑day (two‑year) extended maintenance guarantee. If a problem arises as a direct result of our workmanship within that period, we’ll fix it free of charge.
No arguments. No fine print. Just accountability — because we stand behind our work.
The Right Job Size — Every Time
No job is too big or too small for Harkness Electrical.
Our experienced tradespeople specialise in:
Domestic repairs and maintenance
Lighting solutions
Heat pumps and home ventilation systems
New home construction
Renovations and upgrades
Commercial and industrial maintenance
Whether it’s a small fix or a complex project, your job is the right size for us.
Your Local Registered Master Electrician
When you choose Harkness Electrical, you’re working with a Registered Master Electrician — your assurance of the highest standard of workmanship and professionalism.
Our work is backed by the $20,000 Master Electrician Workmanship Guarantee, on top of our own 730‑day extended maintenance guarantee. That’s double protection and complete peace of mind.
A Local Hawke’s Bay Electrician You Can Rely On
We’re proud to be a trusted local electrical company serving Hawke’s Bay, with a reputation built on reliability, professionalism, and long‑term customer relationships.
If you ever have a concern, question, or issue — we’re only a phone call away.
Get in touch with us today and experience electrical service that’s done right, backed properly, and guaranteed.
